AGREEMENT form

In-Home Consultation (maximum 2 Hours) - $150.00
Note: Pricing for our consultation service may vary in areas outside of PBC. Contact Bent On Organizing, LLC for pricing in your area. An in-home consultation is a definite motivator to Get Organized!  An organizer will evaluate the problem areas of your home, take photos, and discuss your habits, tendencies, and lifestyle to come up with solutions to help you stay organized.

Unlike many other organizing companies, during our in-home consultations, we want to GIVE you our ideas and suggestions for the cluttered areas of your home. These ideas might include space planning, organizing tools, paper management, organizing kid's chores, staging a home for sale, and systems put in place to help you manage your home and life.

At the end of the consultation, our clients often choose to schedule organizing days to begin the actual process of purging, de-cluttering, setting up systems and organizing their home but they also feel like they can start by themselves.

After the Consultation Additional information such as resources, photos, forms, instructions, links to websites, etc., from the organizer to the client may be sent via email after the consultation. Please allow a few days after the consultation for this additional information.

If organizing days are scheduled at the consultation, the organizer generally requests products and supplies to have on hand when the organizer returns. These items should be bought prior to the workday and will allow the organizer to efficiently use the allotted time. Requested items might include cleaning supplies, containers, totes, boxes, shelves, hardware, filing systems, or other items that will make your space more functional. If you prefer, we can shop for you at a cost of $30 per hour plus mileage and the cost of the items. Hourly rate is charged during travel time.

Off-Site Space Planning and Product Research ($30/hr) - In some cases our clients need additional research for products or furniture space planning that they simply do not have time to do themselves. Bent On Organizing, LLC offers space planning for new or existing furniture and product research outside the client's home to help find the right solution for the space. Our goal is to make sure that you have the proper pieces to create a home for all of your items. These services include measuring, space planning and work flow consideration.

Bent On Organizing, LLC works closely with the Container Store to help design your perfect space while using their products, but we are also happy to use furniture pieces you buy elsewhere.

Starting the Job: Depending on the plan of action discussed at the consultation, our clients might be given some homework to have completed prior to our arrival such as basic purging, gathering supplies, and setting up files. Some clients may choose to work alongside an organizer to answer questions and help make decisions, and some prefer to make themselves available for questions, but let the organizers do all the work. It is this teamwork that allows our clients to learn the skills needed for future DIY organizing projects.
Note: Our organizers do not break down or set up computer or electronic equipment.
It is important that as a client you allow time before the end of your appointment to go over any future plan of action. This includes homework assignments and supplies needed to complete your job. Remember to take notes on the discussion at the consultation and subsequent appointments so you will be able to recall important information without having to contact your organizer(s) after work hours.

Our organizers take a 30 minute lunch break on any job over 4 hours. This allows the organizer(s) and client to re-energize and regroup. Part of organizing families is getting to know their lifestyle and work habits so that we can adjust our organizing plans to meet their needs. Often our lunch break conversations lead to a better understanding of your needs. This break is included in the hourly billing.

If you require “after hours” consulting (more hands-on time, action planning, brainstorming, etc.) with your lead organizer, you will be charged our standard hourly rate for one organizer. The organizer will keep track of the time spent on phone calls, texting, and email, and you will be billed monthly. We understand some clients want more access to their organizer, so we offer this service at an additional charge.

It is our goal that you receive exceptional customer service at all times and at the same time Bent On Organizing, LLC must compensate its organizers for their work after hours. Please be aware of this policy so a bill for this service does not come as a surprise.

As always, please feel free to contact your organizer at no additional cost with schedule changes or a quick question. You may also contact our office at any time by phone at 561-404-7181 or via e-mail [email protected]

Note: If organizer(s) arrive at your home/office and you are not there on our scheduled day, you will be charged a $100 no show fee plus mileage if applicable.

Completing the Job: Remember the TV shows like Clean Sweep? They are just that - an entertaining, pre-scripted show! They want the viewer to see dramatic results in an hour, so they cart out a lot of junk and build some cool storage pieces, but do not show the real decision making, follow-up, and maintenance processes that are necessary to become organized!  Keep in mind that it took a long time to get disorganized and it will take time, effort, and determination to change that mindset.

Rates We are often asked to quote how much a particular job will cost. Due to the many variables in each job, we do not estimate jobs over the phone. Since we bill organizing jobs at an hourly rate, we try to estimate the time a job will take during the scheduled consultation.

How long a job will take depends on:

The amount of clutter.
The number of boxes of paper to sort and organize (papers require more detailed attention).
How well you are able to work with us, make decisions, and purge.
Whether we will be building or putting together shelving, bookshelves, organizing tools, etc.
Your willingness to do suggested homework after we leave.
The amount of interruptions you have (phone, email, texting, visitors, kids, etc.).

Estimates are for organizing services only and do not include additional expenses such as mileage, surcharges, supplies, shopping, etc. Final billing may vary from initial estimate or quote based on additional expenses.
After the initial consultation, our organizing jobs are billed hourly, with a minimum of five (5) hours per day for all jobs.  From experience, we find that most clients get the best results booking 8 hours a day. Hours are determined by, but not limited to projections of time spent cleaning, de-cluttering, sorting, organizing, filing, building and installing organizing products, and time spent researching for special items requested by the client.  Research and shopping time outside of the on-site organizing will be billed additionally upon approval by the client.

Clients may elect to schedule either one* or two organizers, but in most cases, two organizers create more brain power, muscle power, and more efficient decision-making capabilities. The option for two organizers on a job site is not available in all areas covered by Get Organized! services.
*For security reasons, when working with male clients alone, we require that two organizers be scheduled at all times where possible. If two organizers are not available in your area, service options are at the discretion of Get Organized!.Our typical client is one who has accumulated clutter over a period of time that is now causing undue frustration and stress, often throughout the entire home and family. There is usually a feeling of being overwhelmed and out of control. When it moves beyond just the physical space and general lifestyle clutter, we might classify it as hoarding.

We work with hoarders and their families to begin the enormous task of organizing the physical spaces of a hoarding environment; however, we do not provide professional counseling or psychological advice. Usually the home of a hoarder requires a cleaning crew to come into the home prior to our arrival to remove trash and unhealthy debris. Please be aware that our rate for working with hoarders is higher and requires at least two organizers at all times for this type of work. Please call or email for hourly rates.
Mileage Rates: Get Organized! has organizers throughout the DFW area. It is our goal to match the best organizer to each client’s needs. We do take into consideration the client’s location when assigning an organizer to a job. Clients that are over 30 miles round trip from our organizer will have an additional cost of 54 cents per mile (IRS mileage rate) added to the total job cost. Mileage will be determined from the location of the organizer to the client and is based on round-trip using Bing.com/Maps.

Due to the increase in fuel costs and drive time with traffic in the DFW area, any jobs that have a calculated drive time between 45 minutes and 1 hour (one way) from the location of the organizer and based off ofBing.com/Maps, will incur a $25 surcharge for each scheduled appointment. The client will be billed per job, not per organizer, for mileage and/or surcharges.
Cancellation Policy
To cancel your appointment with Get Organized! without incurring a charge, call 972.841.0738 (24 hours/7 days a week) at least 48 hours before your appointment and leave a detailed message. We will call back to reschedule the appointment at a mutually agreed upon day and time. We understand that sometimes this will be impossible. Each client is allowed ONE (1) NO-CHARGE cancellation or reschedule with less than 48 hours notice. If a client continues to have cancellation and rescheduling issues without appropriate notice, a fee of $100 will be charged for each instance thereafter.
In instances where excessive rescheduling and cancellations occur (3 or more, even with a 48-hour notice), clients will be charged a $50.00 rescheduling/cancellation fee per appointment. If it continues, we may ask the client to find another organizer best suited for his/her scheduling needs.  Excessive rescheduling disrupts our service to other clients and negatively impacts our organizers' ability to earn income. Please consider your dates and times carefully when booking your appointments.  Get Organized! desires to give every single client our absolute best.
No Show Policy
If organizer(s) arrive at your home/office for your scheduled appointment, and you are not at home or due to illness or schedule conflict are unable to keep the appointment, and you failed to cancel your appointment, you will be charged a $100 no show fee plus mileage if applicable. Read the Cancellation Policy above for more information.
When scheduling your consultation, we will obtain your credit card information for billing purposes. We will not bill your credit card for our services until after your appointment in case you choose to pay with cash or check at the time of service. By giving us your credit card information, you accept and agree to our Cancellation and No Show policies.
PaymentWe accept all major credit cards, cash, or check. If you choose to pay by credit card, Get Organized! will collect your credit card information prior to your organizing appointment. Payments will be processed at the close of each business day services are rendered.

You will receive an invoice via email the day before your appointment or the day of with the total amount due for that day’s work. Any changes in the total amount due such as additional hours worked or products purchased by our organizers will be reflected on the final invoice run through your credit card, or recalculated at the appointment when paying by cash or check. A new receipt will then be emailed to you.

Clients who wish to pay by credit/debit card for actual shopping expenses (products) will have an upcharge of 3% ONLY on the products purchased; not mileage or hourly rate for shopping. If the client chooses to pay in cash or check, the 3% upcharge will be waived. The 3% is only being charged to offset credit card processing fees.
CLIENTS ARE NOT CHARGED AN UPCHARGE ON ANY OF OUR SERVICES WHEN USING THEIR CREDIT/DEBIT CARDS.
Additional NotesFlexibility is vital to the organizing process. There may be times when an organizer will come up with a better idea or request additional storage or organizational tools for your home. These changes are always discussed and implemented with your approval.

Remember that we are organizing, not remodeling. If you choose to have us work with organizing products you already have in your home and not purchase specific items we have suggested, the overall results may be less than optimal.
This information is subject to change without notice.


  Important Information - Please Read!
New and Prospective Clients

Organizing your home/office is an exciting process, but it will take a lot of work, confident decision-making, and a positive outlook to make it look and function at its best. Unlike the Clean Sweep show which brings in a whole crew to redo an entire house in three days, the actual residential organizing process is much slower. Keep in mind that in order to get the successful results we both want, there may be a few aches and pains along the way.

By the time you are seeking our help, you are probably overwhelmed by the clutter and junk everywhere around you. Clutter saps energy and wastes time and money, causing stress for you and your family.

If you have decided to pay for professional organizing services, ideas, and suggestions, I am sure you want our very best effort in helping you. It is important for you to understand that sometimes the decision- making process, needed when organizing, can be a little unpleasant.

More often than not, clients are reluctant to part with items in their homes/offices. Our goal is to help release you from the guilt of holding on to unwanted or unneeded items to help you get the results you want, not because we are insensitive to the way you run your household or your personal items.

We not only want to organize your home/office to look great, but we also create organizational systems and teach you how to maintain your newly organized home/office. Organizing is just the first step. Keeping your home/office organized after we leave requires both you and your family to make some lifestyle changes. If you are unwilling to take the recommendations that we suggest and be firm in sticking to them, then your home is very likely to fall into clutter once again.

An important lifestyle change may be how you handle or delegate responsibilities to others in your household. Are there consequences when those responsibilities are not met? You may also have to learn to curb your purchasing habits. Are you being a good example for the family? Will you allow yourself to part with unnecessary clutter?

Organizing takes concentration, multitasking, and focus. There may be times you find a long lost item and you want to stop and reminisce. Our organizers will ask you to refocus on the task at hand. Having your full focus on the organizing process will make it go more quickly. It is best not to double-book yourself with other events and people on organizing days unless we have discussed this beforehand.

We look forward to helping you "Get Organized!"
In-Home Consultation (maximum 2 Hours) - $150.00
Note: Pricing for our consultation service may vary in areas outside of DFW. Contact Get Organized! for pricing in your area.

An in-home consultation is a definite motivator to Get Organized!  An organizer will evaluate the problem areas of your home, take photos, and discuss your habits, tendencies, and lifestyle to come up with solutions to help you stay organized.

Organizing is about putting in systems that focus on function, not just beauty. While looks are important, having a beautiful space will not necessarily make your life easier and less frustrating. So while we desire to make your home picture perfect, our main goal is to make it function properly so that the clutter is kept under control.

Unlike many other organizing companies, during our in-home consultations, we want to GIVE you our ideas and suggestions for the cluttered areas of your home. These ideas might include space planning, organizing tools, paper management, organizing kid's chores, staging a home for sale, and systems put in place to help you manage your home and life.

In many cases, a person is unorganized due to a lack of time management skills. At the consultation, we address how you currently manage your time, and offer advice on systems to efficiently schedule appointments, leisure time, and projects that require your attention.

When a Get Organized! team member arrives at your home for your consultation, have your paper and pen handy and be ready to take notes. Afterwards, you can make the decision to use our suggestions and do the work yourself, or you may choose to hire our organizers to do the work for you, often with better and faster results.
Think of us as your Personal Trainer for the organizationally challenged.
Note: When booking a Consultation, we will obtain your credit card information and will only charge it with your authorization or per our cancellation policy.

After the ConsultationAt the end of the consultation, our clients often choose to schedule organizing days to begin the actual process of purging, de-cluttering, setting up systems and organizing their home.

Additional information such as resources, photos, forms, instructions, links to websites, etc., from the organizer to the client may be sent via email after the consultation.  Unless a quick turnaround is needed for scheduling reasons, please allow a few days after the consultation for this additional information.

If organizing days are scheduled at the consultation, the organizer generally requests products and supplies to have on hand when the organizer returns. These items should be bought prior to the workday and will allow the organizer to efficiently use the allotted time. Requested items might include cleaning supplies, containers, totes, boxes, shelves, hardware, filing systems, or other items that will make your space more functional. If you prefer, we can shop for you at a cost of $35 per hour plus mileage and the cost of the items. Hourly rate is charged during travel time.

Off-Site Space Planning and Product Research ($40/hr) - In some cases our clients need additional research for products or furniture space planning that they simply do not have time to do themselves. Get Organized! offers space planning for new or existing furniture and product research outside the client's home to help find the right solution for the space. Our goal is to make sure that you have the proper pieces to create a home for all of your items. These services include measuring, space planning and work flow consideration.

Get Organized! works closely with IKEA in Frisco to help design your perfect space while using their products, but we are also happy to use furniture pieces you buy elsewhere.

Starting the JobDepending on the plan of action discussed at the consultation, our clients might be given some homework to have completed prior to our arrival such as basic purging, gathering supplies, and setting up files. Some clients may choose to work alongside an organizer to answer questions and help make decisions, and some prefer to make themselves available for questions, but let the organizers do all the work. It is this teamwork that allows our clients to learn the skills needed for future DIY organizing projects.
Note: Our organizers do not break down or set up computer or electronic equipment. However, we do offer full IT services for PCs at an additional cost. Services include: networking, syncing, repairs, back-up methods, software tutoring, photo/file organizing, de-commissioning old systems, and more.The organizers at Get Organized! are being paid only while on a scheduled job. It is important that as a client you allow time before the end of your appointment to go over any future plan of action. This includes homework assignments and supplies needed to complete your job. Remember to take notes on the discussion at the consultation and subsequent appointments so you will be able to recall important information without having to contact your organizer(s) after work hours.

Our organizers take a 15 minute lunch break on any job over 4 hours. This allows the organizer(s) and client to re-energize and regroup. Part of organizing families is getting to know their lifestyle and work habits so that we can adjust our organizing plans to meet their needs. Often our lunch break conversations lead to a better understanding of your needs. This break is included in the hourly billing.

If you require “after hours” consulting (more hands-on time, action planning, brainstorming, etc.) with your lead organizer, you will be charged our standard hourly rate for one organizer. The organizer will keep track of the time spent on phone calls, texting, and email, and you will be billed monthly. We understand some clients want more access to their organizer, so we offer this service at an additional charge.

It is our goal that you receive exceptional customer service at all times and at the same time Get Organized! must compensate its organizers for their work after hours. Please be aware of this policy so a bill for this service does not come as a surprise.

As always, please feel free to contact your organizer at no additional cost with schedule changes or a quick question. You may also contact our Get Organized! office at any time by phone at 972.841.0738 or via e-mail at[email protected].

Note: If organizer(s) arrive at your home/office and you are not there on our scheduled day, you will be charged a $100 no show fee plus mileage if applicable.

Completing the JobRemember the TV shows like Clean Sweep? They are just that - an entertaining, pre-scripted show! They want the viewer to see dramatic results in an hour, so they cart out a lot of junk and build some cool storage pieces, but do not show the real decision making, follow-up, and maintenance processes that are necessary to become organized!  Keep in mind that it took a long time to get disorganized and it will take time, effort, and determination to change that mindset.

Rates We are often asked to quote how much a particular job will cost. Due to the many variables in each job, we do not estimate jobs over the phone. Since we bill organizing jobs at an hourly rate, we try to estimate the time a job will take during the scheduled consultation.

How long a job will take depends on:

The amount of clutter.
The number of boxes of paper to sort and organize (papers require more detailed attention).
How well you are able to work with us, make decisions, and purge.
Whether we will be building or putting together shelving, bookshelves, organizing tools, etc.
Your willingness to do suggested homework after we leave.
The amount of interruptions you have (phone, email, texting, visitors, kids, etc.).

To find organizational solutions for problem areas
To create systems to improve workflow and increase storage
To purge and organize prior to annual inventory
To motivate staff to maintain reorganized spaces

Success in these three areas will save your company MONEY and TIME, and increase PRODUCTIVITY.

Get Organized! Business Organizing Services creates added-value benefits:

Cost center savings with repurposed assets (furniture, shelving, bins)
Utilizing unused or underused spaces (converting a junk-room to a workspace)
Budget savings based on accurate inventory (less duplicate purchasing, faster item retrieval)
Reduced shrinkage with secure structures (hazardous or valuable items)
Improved corporate compliance documentation and risk mitigation (inventory organization, tracking, recycling e-waste, and more)

The process begins with a no obligation walk-through with a company representative (this should be the main company contact who has the authority to manage the final project) to tour the facility, determine the scope of work, and discuss the organizing process. An additional walk-through or planning session may be necessary once a signed proposal is in place.

Maintenance Packages

Get Organized! offers quarterly, semi-annually, or yearly maintenance plans to refresh, maintain, or rework previously organized spaces. Our organizers will properly manage e-waste disposal, purge and organize prior to annual inventory, and offer organizing solutions for unused or underused spaces and/or added products. Instead of taking employees off of revenue-producing projects to re-organize spaces, hire Get Organized! to keep things organized.

Click Here to inquire about our Business Organizing Services

Packing/Unpacking ServicesThe most stressful part of relocation for an employee is starting a new job in a new city while making a home livable enough to get to work. Offering our packing/unpacking services in the DFW area as part of a relocation package is a benefit for both the employee and the employer by having an immediate impact on productivity in the workplace.

Our organizers are available to pack for employees being transferred to a new location or to pack small office relocations. We specialize in purging before packing to stop the clutter from traveling to the new space. Less to move means a cost savings on boxes, packing supplies, and time, as moving companies often charge based on time and weight. Get Organized! also offers resources for selling or donating items that will not be moved.

Unpacking services are paired with both organizing and accessorizing the home. While unpacking boxes, our organizers will arrange items in a logical fashion or per client instructions. Kitchens and pantries are organized based on lifestyle and function; clothes closets and dressers based on style, color, and season; and bathrooms by individual need and use of products.

In some cases, the Get Organized! team will be on hand the day the moving trucks arrive. They help place items around the home, direct where boxes should go, and begin unpacking boxes. The second option involves the team arriving a day or so after the moving trucks drop off the household items. In all cases, an organizer(s) will evaluate the specified areas of the home and discuss space planning, item placement, special requests, organizing tools (client purchased), and address computer setup and networking needs (if applicable). Some of our relocation clients stay on site throughout the process, while others leave the unpacking in our capable hands.

See additional services below that can be added to our Unpacking/Organizing Packages for your new employee or executives.
Click Here to inquire about our Packing/Unpacking Services

Additional Services (priced and scheduled separately)PC and Electronics Setup

Once a home office space is properly organized, if requested, our IT staff will insure that all devices are configured properly and networked. It is not necessary to have internet service functioning for this service. We also offer computer repairs, setting up back-up methods, software tutoring, photo/file organizing, de-commissioning old systems, and more.

Client will be billed for cost of products in addition to the service cost.

Shopping

If requested, a Get Organized! team will assist in stocking the pantry and refrigerator, or purchasing suggested products that may be needed to organize areas.

Client will be billed for cost of products and shopping mileage in addition to the service cost.

Disposal of Packing Materials and Unwanted Items

Get Organized! has many resources for the efficient and environmentally friendly disposal of unwanted items after a move. Our team makes an effort to recycle most of the packing materials associated with a move. We can also schedule special pickups for large amounts of trash and items being donated to charitable organizations. In some cases our organizers may pack and carry a small amount of items to a disposal site for donation. A tax receipt would be mailed to the client.

Additional fees may be applied for time and mileage.
Click Here to inquire about our Additional Services

Employee Health and WellnessSince 2007, Get Organized! owner and founder Lorraine Brock has been educating individuals, families, and organizations on how to achieve and maintain a healthy work/life balance. Her unique approach builds stronger families and more satisfied and productive employees.

Employees are often overloaded at home and tend to bring the stress to the workplace. Get Organized! offers a wide variety of topics that teach employees organizational and time management skills to reduce the chaos at home, which increases productivity at the office. Available topics include:

Managing paper clutter
Time management
Family management
Home organizing
Organizing meal plans
Organizing kids and teens, and more

Organizational presentations can take the form of group workshops, employee vendor fairs, department brown bag lunches, or individual coaching. Topics can be chosen from our website or customized for a specific company need. Besides useful information and great resources, Lorraine brings along visuals and products to demonstrate effective organizing systems for the home, home office, or the employee’s workspace. Each presentation ends with a question and answer session. Employees can ask questions in the group format or speak directly with Lorraine after the event.

Benefits to booking a presentation with Get Organized! include door prizes to encourage participation and a 10% discount to employees who schedule organizing services with Get Organized! within 30 days of the workshop.

Previous Health and Wellness presentations: Crosstex Energy, L-3 Communications, Texas Instruments, and area Chambers of Commerce.Click Here to inquire about Presentation Topics and Pricing

This information is subject to change without notice

Get Organized! is a member of the National Association of Professional Organizers (NAPO), a national certified woman owned business through the Women’s Business Council - Southwest, and Insured by Hartford Insurance.